When talking to a particularly kind or helpful person on the phone, it is a natural curiosity to wonder who that person is, and how they maintain such a cheerful demeanor. Audrea is a person that generates that curiosity in many people she deals with each day.
A native Tennessean, Audrea comes by her curiosity about metal and familiarity with metal projects somewhat naturally, due to her husband’s hobbies and handiwork. When it comes to questions about diamond plate and automotive applications, Audrea can draw upon her experience watching her husband fabricate pieces out of diamond plate for different off road vehicles as well as show cars.
“I like helping people and seeing how they use the metals they order. We deal with a lot of different customer needs, from jewelry and art work to people who are rebuilding automobiles. I’ve always liked talking to people, helping out with whatever problem they have. Sometimes I don’t know the answer to their problem, so I check with others on our customer service team. If they don’t know the answer, I’ll go online and search the Internet until I find an answer. People are sometimes surprised that I go to those lengths, but it’s my job to help people solve the challenges they face working with metal,” she explained.
